Jammu, May 27
The second-largest national oil marketing company Bharat Petroleum Corp Ltd (BPCL) on Tuesday announced a new customer-friendly initiative with the launch of cooking gas booking through Whatsapp for its seven crore customers pan India.
The Launch of this application was done by Mr. Arun Singh Director, Marketing BPCL in presence of Mr. T Peethambaran, ED (LPG) at BPCL HQ, Mumbai in presence of senior company officials.
Giving brief of this application Territory Manager LPG, Jammu Mr. Surinder Dogra said that Whatsapp is one of the most commonly used apps among all ages of population & provision of LPG booking on a click will make it simple & fast for Bharatgas customers. his will also bring us closer to our customer.
Save the BPCL Smart line number – 1800224344 on your Bharat Gas registered mobile number. Say Hi on Whatsapp to BPCL Smart line Number. Send “Book” or “1”, and get booking confirmation.
He further said that just on a single click, customer will get a confirmation message apart from a link to make an online payment for the refill through any channel — debit or credit cards, UPI, and other payment apps like Amazon.
BPC shall also introduce new features like LPG delivery tracking, taking feedback from customer & other service related issues.
BPCL already allows customer to book LPG through other channels like IVRS, missed call, apps, and website among other digital channels apart from its 6,111-strong LPG Network.